Resources & Support

Everything you need to get started, set up your devices, and make the most of the platform.

How-To Videos

Step-by-step video guides for the InnovateIOT app and dashboard.

Setting Alerts and Notifications 5:30
Hardware Setup

Setting Alerts and Notifications

How to View Tank Levels 5:30
Dashboard Tutorials

How to View Tank Levels

Getting Started with the InnovateIOT App 0:30
App Tutorials

Getting Started with the InnovateIOT App

Device Setup Instructions

Follow these guides to install and configure your sensors and devices correctly.

Tank Level Sensor Setup

Complete installation guide for ultrasonic tank sensors

Water Flow Monitor Installation

Step-by-step flow meter installation and calibration

Weather Station Guide

Weather station setup, mounting, and configuration

Pump Controller Setup

Remote pump control installation and app pairing

Mounting Instructions

Universal mounting guide for all sensor types

FAQ's

Quick answers to common questions about InnovateIOT products and services.

What networks do your devices work on?

Our devices use NBIoT (Narrowband Internet of Things) network, which provides excellent coverage in rural and remote areas. No WiFi required – just reliable long-range cellular connectivity.

You need mobile data or WiFi to access the app and view real-time data. However, the sensors themselves work independently using NBIoT network, which has much better rural coverage than regular mobile networks.

Our wireless sensors are designed for 5-10 year battery life depending on usage and environmental conditions. Solar charging options are available for high-usage applications.

Most tank sensors can be installed in under 30 minutes. We provide detailed setup guides, video tutorials, and phone support. Professional installation is also available.

Yes! Our platform supports multiple farms and properties under one account. You can easily switch between properties in the app and set different access permissions for staff.

All devices come with a 2-year warranty. Our support team monitors device health and will proactively contact you if issues are detected. Replacement devices are usually shipped within 24 hours.

Absolutely. We use bank-level encryption for all data transmission and storage. Your farm data is never shared with third parties and you maintain full control over access permissions.

Yes! We specialize in custom IoT solutions for unique farming challenges. Our engineering team can develop bespoke hardware and software tailored to your specific requirements.

Latest Articles

Stay updated with the latest farming technology insights and product updates.

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